The Lounge is operated by [Company Name Ltd], registered in England and Wales under company number [Company Number], with registered address [Registered Address] ("The Lounge", "we", "us", "our").
You can contact us at hello@theloungeuk.org. Our website is located at theloungeuk.org.
By accessing Our Platform or becoming a member, you agree to be bound by these Terms and Conditions, our Privacy Policy, Cookie Policy and Acceptable Use & Behaviour Policy. If you do not agree, please do not use Our Platform.
We may update these Terms from time to time. We will notify you of material changes by email. Continued use of the platform after changes constitutes acceptance.
Membership is open to individuals aged 18 or over. By joining, you confirm that the information you provide is accurate and complete.
All memberships are charged by monthly direct debit. Payment is processed securely via Stripe. By providing your payment details, you authorise The Lounge to charge your account on a monthly basis.
You may cancel your membership at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months. To cancel, email hello@theloungeuk.org.
The £5/month Founding Member rate is personal and non-transferable. It applies only while the membership remains active and in good standing. If a Founding Member cancels their membership, the Founding Rate will not be reinstated on rejoining.
You are responsible for keeping your login credentials secure. Do not share your account with others — membership is personal and non-transferable. Notify us immediately at hello@theloungeuk.org if you believe your account has been compromised.
We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, professional use as a member. This licence does not include the right to reproduce, distribute, sell or commercially exploit any content on the Platform.
All content on the Platform — including the Practical Toolkit, resources, templates and guides — is protected by copyright and database right. You may use toolkit content for your own professional practice but may not share, resell or distribute it outside the Platform.
The Practical Toolkit is provided to support your professional practice. It is a tool — not a substitute for your own professional knowledge, judgement or qualifications. We make no warranty that any particular template, script or framework is appropriate for every setting or circumstance. You remain responsible for all content you submit to parents, Ofsted, or any other party.
The Platform may include links to or integrations with third party services including Unison, Bunches, Howden and other partners. We are not responsible for the content, terms or practices of third party services. Any purchases made through partner links are subject to the third party's own terms and conditions.
To the fullest extent permitted by law, The Lounge shall not be liable for any indirect, incidental, special or consequential loss arising from your use of the Platform. Our total liability to you shall not exceed the total membership fees paid by you in the three months preceding the claim.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
These Terms are governed by the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country of residence provide otherwise.
For any questions about these Terms, please contact us at hello@theloungeuk.org.
The Lounge ([Company Name Ltd], [Company Number]) is the data controller for personal data collected through theloungeuk.org. Contact us at hello@theloungeuk.org.
We do not sell your personal data. We share data only with:
All third party processors are bound by data processing agreements and are required to maintain appropriate security standards.
Under UK GDPR, you have the right to:
To exercise any of these rights, email hello@theloungeuk.org. We will respond within 30 days.
We retain your personal data for as long as your membership is active, plus 6 years after cancellation for legal and accounting purposes. Community posts may be retained in anonymised form for platform integrity.
We use industry-standard security measures including SSL encryption, secure hosting and access controls. Payment data is processed entirely by Stripe and never stored on our servers.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in and understand how pages are used.
These are necessary for the platform to function. They cannot be disabled.
These help us understand how members use the platform so we can improve it. All data is anonymised.
You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality. To manage cookies in your browser:
You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Some cookies are set by third party services we use — including Stripe (payments) and Circle.so (community platform). These are governed by their own privacy policies.
We will update this policy as our use of cookies changes. The date at the top of this page shows when it was last revised.
Questions about cookies? Email hello@theloungeuk.org.
The Lounge is the UK's first professional platform built exclusively for Early Years practitioners. It brings together community, wellbeing support, financial protection and a practical toolkit — all in one place. Think of it as the online staff room the whole profession never had.
Anyone working in Early Years — nursery practitioners, room leaders, childminders, nursery nurses, Montessori teachers, Forest School practitioners, SENCO leads, nursery managers and administrators. Level 3 to Masters, all genders, all settings.
The first 200 members can join at £5/month — locked for life. This rate will never be offered again once the founding spots are filled. If you cancel a Founding Membership and rejoin later, the Founding Rate will not be available again.
Click "Join" on the homepage and select your membership tier. Payment is by monthly direct debit via Stripe — secure, simple and cancel anytime.
Yes. Email hello@theloungeuk.org to cancel. Cancellation takes effect at the end of your current billing month.
The "Sign In Here" community space is free and open to all. For nurseries, we offer a 30-day free trial for the Nursery Wellbeing Package — contact us to arrange.
Eight spaces: Sign In Here (open to all), The Staff Room, The Wellbeing Corner, The Safety Net, Know Your Rights, The Resource Shelf, Staffroom Wins and The Manager's Table.
The Practical Toolkit includes templates and frameworks for writing parent updates on Tapestry, Famly, Blossom and other nursery apps — plus observation frameworks, two-year check packs and parent communication scripts. It is practitioner-developed and designed to save hours of paperwork every week. It works alongside your own professional knowledge, not instead of it.
Yes. The Lounge team moderates all community spaces. The Wellbeing Corner has additional moderation given the sensitivity of conversations there. Our Acceptable Use & Behaviour Policy sets out what is and isn't permitted.
A separate, verified space for nursery managers and leaders — away from the main team spaces. Peer support, Ofsted discussions and leadership conversations, with the privacy that managers need.
Every new member receives a physical welcome pack including a soy candle, loose leaf tea selection, a printed Your Rights guide, The Lounge notebook and a personal note from Ruvini. Posted to your door in your first month.
Welcome LoungeBoxes are dispatched within 5 working days of membership confirmation. UK delivery only at this time.
Yes — this is the Nursery Wellbeing Package. One flat monthly direct debit covers your whole team, with individual membership accounts for each staff member. Visit our For Nurseries page for details and pricing.
Yes. Each team member has their own individual account. If a practitioner leaves the setting, they keep their membership (the nursery simply removes them from the package billing).
iPhone: Open theloungeuk.org in Safari → tap the Share button → Add to Home Screen.
Android: Open in Chrome → tap the three dots → Add to Home Screen.
Email us at hello@theloungeuk.org — we respond within 24 hours.